Privacy Policy

At Aromya (“Aromya”, “we”, “our”, “us”), we are committed to protecting the privacy and personal data of our customers, vendors, business partners, and website visitors (collectively, “you”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or engage with us in connection with our products and services.

1. Scope

This Privacy Policy applies to:

Our website and any other online platforms controlled by Aromya.
Business-to-business (B2B) interactions, including inquiries, negotiations, purchase orders, and supply agreements.

By using our website or sharing information with us, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to:

Our website and any other online platforms controlled by Aromya.
Business-to-business (B2B) interactions, including inquiries, negotiations, purchase orders, and supply agreements.

By using our website or sharing information with us, you agree to the terms of this Privacy Policy.

2. Information we collect

We may collect the following types of information:

Business and contact information: Name, company name, designation, email address, phone number, billing and shipping addresses, GST or tax details, and other business identifiers.
Transactional information: Details of inquiries, quotations, purchase orders, invoices, payments, and communications related to our products and services.
Website usage information: IP address, browser type, device information, pages visited, time spent, and referring URLs, collected using cookies and similar technologies.
Communication information: Content of emails, forms submitted through the website, calls, or messages exchanged with our team.

We may collect the following types of information:

Business and contact information: Name, company name, designation, email address, phone number, billing and shipping addresses, GST or tax details, and other business identifiers.
Transactional information: Details of inquiries, quotations, purchase orders, invoices, payments, and communications related to our products and services.
Website usage information: IP address, browser type, device information, pages visited, time spent, and referring URLs, collected using cookies and similar technologies.
Communication information: Content of emails, forms submitted through the website, calls, or messages exchanged with our team.

3. How we use your information

We use the information we collect for the following purposes:

To respond to inquiries, provide quotations, process orders, and deliver products and services.
To manage and maintain business relationships with customers, suppliers, and partners.
To improve our website, products, services, and business processes.
To send transactional communications such as order confirmations, shipping updates, and invoices.
To send, where permitted, relevant business communications such as product updates, price lists, and marketing materials (with the option to opt out).
To comply with legal, regulatory, and accounting obligations.

We use the information we collect for the following purposes:

To respond to inquiries, provide quotations, process orders, and deliver products and services.
To manage and maintain business relationships with customers, suppliers, and partners.
To improve our website, products, services, and business processes.
To send transactional communications such as order confirmations, shipping updates, and invoices.
To send, where permitted, relevant business communications such as product updates, price lists, and marketing materials (with the option to opt out).
To comply with legal, regulatory, and accounting obligations.

4. Legal basis (where applicable)

Where required by applicable law, we process personal data based on one or more of the following legal bases:

Performance of a contract or steps taken at your request prior to entering into a contract.
Compliance with legal obligations.
Legitimate business interests such as managing relationships, improving services, and securing our systems.
Your consent, where specifically requested and provided.

Where required by applicable law, we process personal data based on one or more of the following legal bases:

Performance of a contract or steps taken at your request prior to entering into a contract.
Compliance with legal obligations.
Legitimate business interests such as managing relationships, improving services, and securing our systems.
Your consent, where specifically requested and provided.

5. Sharing of information

We may share your information with:

Service providers who support our operations (e.g., logistics partners, IT providers, payment and accounting service providers), under appropriate confidentiality and data protection obligations.
Professional advisors such as auditors, legal counsel, and consultants.
Government authorities or regulators, where required by law or to protect our rights, property, or safety.
Potential buyers, investors, or business partners in connection with any merger, sale, or restructuring of our business, subject to appropriate safeguards.

We do not sell your personal data.

We may share your information with:

Service providers who support our operations (e.g., logistics partners, IT providers, payment and accounting service providers), under appropriate confidentiality and data protection obligations.
Professional advisors such as auditors, legal counsel, and consultants.
Government authorities or regulators, where required by law or to protect our rights, property, or safety.
Potential buyers, investors, or business partners in connection with any merger, sale, or restructuring of our business, subject to appropriate safeguards.

We do not sell your personal data.

6. Cookies and tracking technologies

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage information. You can control or disable cookies through your browser settings; however, some features of the website may not function properly if cookies are disabled.

7. Data security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data retention

We retain information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of information and the context of our business relationship.

9. Your rights

Depending on applicable law, you may have certain rights regarding your personal data, such as the right to:

Access and review the information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion or restriction of processing in certain circumstances.
Object to certain types of processing.
Withdraw consent where processing is based on consent (without affecting prior processing).

You may exercise these rights by contacting us using the details provided below. We will respond in accordance with applicable laws.

Depending on applicable law, you may have certain rights regarding your personal data, such as the right to:

Access and review the information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion or restriction of processing in certain circumstances.
Object to certain types of processing.
Withdraw consent where processing is based on consent (without affecting prior processing).

You may exercise these rights by contacting us using the details provided below. We will respond in accordance with applicable laws.

10. International transfers (if applicable)

If we transfer your information across country borders, we will take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your information remains adequately protected.

11. Third-party websites

Our website may contain links to third-party websites or services that are not controlled by Aromya. We are not responsible for the privacy practices or content of such third parties and encourage you to review their privacy policies separately.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. The updated version will be posted on our website with a revised effective date.

13. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

+91 8200 330 441

#1, Pragya Apartment,

Nr. Anjali Crossroad, Paldi,

Ahmedabad 380007

export@aromya.in